1What Trading Heist is
Trading Heist (operated by tradingheist.co, "we", "us") provides software that runs trading strategies and trading tools on MetaTrader 5 accounts that you own and connect. We are not a broker, fund manager or financial advisor. Your trading account stays with your broker, in your name and under your control. We never hold, receive or have access to the money in your trading account and cannot withdraw from it.
2Who can use it
You must be at least 18 and able to enter a binding agreement, and using leveraged trading products must be legal where you live. You may connect only accounts that you own or are authorised to trade.
3Your account
- Keep your sign-in details secure. You are responsible for activity under your account.
- Give accurate details. We may suspend an account that breaks these terms or that we reasonably believe is being misused.
- You can stop at any time by switching strategies off and removing your connected accounts.
4Plans
Each plan runs for 30 days, at the price shown in the app when you request it. There are three plans: Single Strategy runs one strategy you choose from our EURUSD list, on one MT5 account; Multi Strategy runs up to five strategies you choose and includes Trade Suite, on one MT5 account; All Access runs every available strategy and includes Trade Suite, Mobi Trade Suite, the HFT Command Deck and Mirror, on two MT5 accounts. Both All Access accounts are given when you buy the plan, share one end date and renew together. Which strategies are on the EURUSD list can change. On Single and Multi you can change your chosen strategies at any time; a strategy you remove stops running on that account and its open trades are closed.
You can upgrade during a plan by paying the price difference for the days left; the end date stays the same. A change to a lower plan starts the day after the current plan ends.
You can pay for 1, 3, 6 or 12 months at a time. Paying for 3 months gives 5% off, 6 months 10% off and 12 months 15% off the monthly price. Each month is 30 days.
To pay, request the plan in the app. You can pay online with USDT (TRON, BNB Chain, Ethereum or Polygon) or USDC (BNB Chain, Ethereum, Polygon or Solana) through our payment provider; the plan starts once the payment is confirmed. Send the full amount shown: network or exchange fees taken from it can leave the payment short. Or, with the payment reference you receive, contact the Trading Heist team on WhatsApp or Telegram, pay the way the team tells you, then tell us in the app that you have paid; the plan starts when the team confirms the payment. A renewal works the same way and adds 30 days from the plan's current end date.
Which strategies are available can change. We may add, pause or remove a strategy at any time. If a payment is confirmed but the plan cannot be started, the team will contact you to resolve it.
5One account, one platform
An MT5 account that runs on Trading Heist must not be used with any other automated trading or strategy platform at the same time. Two platforms trading one account can double positions or close each other's trades. We may refuse or suspend an account that is used on another platform, and we are not responsible for losses caused by running another platform on the same account.
6The wallet
- The Trading Heist wallet can hold a balance credited by the Trading Heist team. It is not a bank or investment account and earns no interest.
- Top-ups are arranged with the Trading Heist team, who credit your wallet.
- You can request a withdrawal of your balance in USDT on a supported network. Withdrawals are reviewed and paid manually. Check your address carefully: payments sent to a wrong address cannot be recovered.
7Acceptable use
- Don't connect accounts you don't own or aren't authorised to trade, or use another person's investor login.
- Don't use Trading Heist to redistribute strategy trades to third parties, resell the service, or interfere with or reverse-engineer it.
- Don't attempt to access other users' data or our systems beyond what the app allows.
8No advice and no guarantee
Nothing we provide is financial advice. Strategy figures are the live results of each strategy's master account; past performance is not a reliable indicator of future results. We do not guarantee any trading result, that every order will be placed, or that the service will be uninterrupted. Please read our risk disclosure.
9Our responsibility
To the extent the law allows, we are not liable for trading losses, lost profits, or losses caused by your broker, market conditions, internet or third-party outages, or settings you choose. Where we are liable, our total liability is limited to the plan fees you paid in the three months before the claim. Nothing in these terms limits liability that cannot be limited by law.
10Suspension and changes
We may suspend or end access if these terms are broken or to protect users or the service. We may update these terms; we will show the new date at the top of this page, and continuing to use the service means you accept the update.
11Contact
Questions about these terms: contact the Trading Heist team using the support details in the app under Settings → Support.